Returns
Our refunds are based on each individual transaction.
There are no refunds or Pre-order cancellations based on release dates or market conditions. Sport Cards are very volatile, if your preorder goes down, there is no refund. After all, if a product goes up before shipping, we will never ask you for more money.
There are no refunds for manufacturer issues or shorted content, you will have to take that up with Topps, Upper Deck or Panini. Keep a receipt and all the package content to return to the manufacturer. We have no control over shipping dates, release dates, or any other manufacturer policies. We ship product the day it is delivered to us.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sportspot1@frontier.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Sportspot1@frontier.com and send your item to: Sport Spot, Inc, 1015 E Coliseum Blvd, Fort Wayne IN 46805, United States.
Shipping
To return your product, you should mail your product to: Sport Spot, Inc, 1015 E Coliseum Blvd, Fort Wayne IN 46805, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
